![]() Some companies go all out here and show that as a brand, they’re a bit quirky. We love adding fun or surprising moments to our scripts, like picking the setting of a popular television show or movie as the place where the task is happening. This is also where you can add a little personality. Related Post: What Goes into a Help Center Audit? If it seems a bit long after your first read-through you can always cut out some text. Concentrate on getting all of the information there. To end up with a 3-7 minute video, your script should be between 500 and 1,000 words. If you can re-record just step 2 rather than steps 1-5, you’ll save a fair bit of time. This gives you a basic formula to follow and makes it easier to update your screencast later on. Invite viewers to contact you with any questions.Each step they will take to achieve that.You want your script to flow well but also have distinct sections. Rather than something dry and boring, think about how you can connect with your audience. Once you have your idea, it’s time to write your script. There will be plenty of time for more complex topics later. Something you can summarize quickly or a task that doesn’t take many steps to complete. Write down a list of ideas and pick one that’s on the easier side. What do customers ask about often? What task do you think your customers would benefit from knowing how to perform? Sit down and think about the ideas you want to cover. Screencasts work great for overviews of your software as well, but it’s best to start with a how-to while you get comfortable with the screencasting process. You want something that will take 3-7 minutes to cover that you can explain step-by-step. Stick with something that you can tell a story about. To start, you’ll want to decide on your screencast idea. Want to record your first screencast? This is how you can get started. Your customers will be able to see and hear what’s happening, which will make it easier for them to follow every step. While screencasts are a bit more work than a written how-to, they’re completely worth it. Why not try a screencast in addition to more traditional written content? Screencasts let you present information in an engaging way, and they also let you show off your company’s personality. Do you want to ensure your customers can understand how your software works? ![]()
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